Shipping & Returns
SteelShad Shipping Department Notes:
All orders received before 3:00pm Eastern Standard Time will ship the same day leading up to the dates listed above excluding major holidays and weekends.
You may return most new, unopened items within 30 days of delivery for a full refund.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
FREE STANDARD SHIPPING (4-6 Business Days) is automatically applied to all orders - no coupons or promotion codes are required. Not valid for over sized items. Only to US addresses.
We currently ship to US and Canadian addresses. If you'd like for us to ship products outside of these areas please contact us.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.
When choosing your shipping please be aware that we do not ship on weekends or federal holidays.